Position: Customer Support Associate
Experience : 0-1 Years
Education: Any Graduation
Location: Ahmedabad and Gurugram
Shift: US shift only
Salary: Up to 4 LPA + Night Shift Allowance + Health insurance
Key Responsibilities:
Respond to customer inquiries and issues via phone calls with a high degree of expertise and professionalism.
-Provide in-depth and accurate information about our products and services to customers, catering to their specific needs and concerns.
-Resolve escalated customer concerns and complaints effectively, aiming for first-contact resolution and ensuring a high level of customer satisfaction.
-Ensure a superior customer experience through outstanding communication and advanced problem-solving skills.
Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate issues, drawing on your extensive experience in international customer support.