We are seeking a motivated and professional [ Presale Executive] to join our team for [Sai Space Realtors] in [Pune] at our [Pune] location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [Real Estate]. The role offers [10 to 15 K] and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.
Job Requirements:
The ideal candidate should have [0 - 2 ] years of experience in customer service or a telecaller role. This position requires [ 12 th], and the candidate should be willing to work [ 6] during the [ Day] shift.