Quality Analyst – BPO
Location: Koramangala, Bangalore
Shift: Day Shift | 5.5 Days Working (Half-day Saturday, Sunday Off)
Salary: ₹25,000 – ₹31,000 (In-hand)
Experience Required: Minimum 1.5 Years as QA
Age Limit: Up to 30 Years
Preferred Radius: Candidates within 10–15 km of Koramangala
Requirements:
Own transport & personal laptop – non-negotiable.
Fluent in English, Hindi, and 1 local language (Kannada preferred).
Solid hands-on with:
ACPT Analysis
Root Cause Analysis (RCA)
Call Monitoring & Auditing
CSAT & DSAT Evaluations