Service Coordinator

Job Title: Service Coordinator
Location: New Delhi, India
Company: IOTAFLOW

Job Summary:

IOTAFLOW is seeking a dedicated and detail-oriented Service Coordinator to manage and assign service engineers, coordinate in-house service cases, maintain service-related data, and act as a central link between the service team, internal technical (R&D) team, and sales team. The ideal candidate should possess excellent organizational, communication, and problem-solving skills, ensuring smooth service operations and customer satisfaction.

Key Responsibilities:

• Assign service engineers to customer sites based on expertise and availability.

• Coordinate and track in-house service cases, ensuring timely resolution.

• Maintain accurate records of service activities, reports, and documentation.

• Act as a liaison between the service team, internal R&D team, and sales team to ensure seamless communication.

• Monitor service requests, prioritize cases, and optimize response times.

• Assist in developing and improving service processes and documentation.

• Provide regular updates and reports to management on service activities and performance.

• Address customer queries related to service and escalate issues as needed.

• Ensure compliance with company policies and industry standards in service execution.

Qualifications & Skills:

• Bachelor's degree in Engineering, Business Administration, or a related field.

• 2+ years of experience in service coordination, customer support, or a related role.

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM software.

• Technical understanding of flow meters or industrial equipment is a plus.

• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer:

• Competitive salary and benefits.

• Opportunity to work in a dynamic and growing company.

• Professional development and career growth opportunities.

If you are a proactive and efficient professional looking to make an impact, we encourage you to apply.

To Apply: Send your resume to hr@iotaflow.com with the subject line “Application for Service Coordinator - IOTAFLOW.”

• It is a Full Time కస్టమర్ మద్దతు / టెలికాలర్ job for candidates with 2 - 5 years of experience.

Service Coordinator job గురించి మరింత

1. Service Coordinator jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి డిప్లొమా, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 2 - 5 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹18000 - ₹28000 నెలకుని మీరు ఆశించవచ్చు. ఇది ఢిల్లీలో Full Time Job.
3. Service Coordinator job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Service Coordinator jobకు 6 working days ఉంటాయి.
4. ఈ Service Coordinator jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Service Coordinator jobకు కంపెనీలో ఉదాహరణకు, IOTA FLOW SYSTEMS PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Service Coordinator రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: IOTA FLOW SYSTEMS PRIVATE LIMITED వద్ద 1 Service Coordinator ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ కస్టమర్ మద్దతు / టెలికాలర్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ Service Coordinator Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Service Coordinator job Day Shift కలిగి ఉంది.