A telecaller's job is to interact with customers over the phone to promote products, provide customer support, and generate sales. They may make outbound calls to potential customers or answer inbound calls from current customers.
Responsibilities
Make outbound calls to prospective customers
Answer inbound calls from customers
Schedule appointments
Provide information about products or services
Gather customer feedback
Follow up with customers to provide new products or services
Document customer feedback
Resolve issues
Build relationships with customers