టెలికాలర్

Industry Type: Real Estate

Languages: ,

12వ తరగతి పాస్, అంతకంటే ఎక్కువ

All genders

6 days working | Day Shift

A telecaller job involves making outbound or receiving inbound calls to promote products, gather customer feedback, or provide support, acting as the voice of a company and building relationships.
Here's a more detailed breakdown of a typical telecaller job description:
Key Responsibilities:
Making outbound calls:
Telecallers often initiate calls to potential or existing customers to promote products, services, or gather information.
Handling inbound calls:
They also answer calls from customers who have questions, complaints, or need assistance.
Providing information:
Telecallers must be knowledgeable about the products or services they are promoting and able to answer customer inquiries accurately and efficiently.
Building relationships:
They need to establish rapport with customers and build positive relationships to foster loyalty and repeat business.
Resolving issues:
Telecallers are often tasked with resolving customer complaints or problems over the phone.
Meeting sales targets:
In some roles, telecallers are responsible for meeting specific sales targets or quotas.
Maintaining accurate records:
They need to keep detailed records of customer interactions and follow-up actions.