With a requirement for 5 for the telecaller position, this exciting opportunity is for Rudhra Solar andAqua India Pvt Ltd based in Bangalore and located in Peenya. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Manufacturing, Sales etc.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
This role welcomes freshers who are eager to learn and grow in the Telecalling field. The candidate should have good communication skills and be proficient in Enlish, Hindi, Kannada. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires PUC and above and the candidate should be comfortable working 6 days a week during the day shift.