టెలికాలింగ్ అసిస్టెంట్

Industry Type: B2B Sales

అన్ని విద్యాస్థాయిలు

All genders

6 days working | Day Shift

PAN Card, Aadhar Card

We are looking for an enthusiastic and dedicated Tele calling Assistant to become a valuable part of our team for Digitron Software's and Technology based in Nagpur, located at Dhantoli. The role offers ₹10000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth. Key Responsibilities: Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction, and resolution rates. Job Requirements: We are seeking candidates with 0-0.5 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Below 10th is required, and candidates must be open to working 6 days working during the Day shift.