Job Summary:
Responsible for
Agent Quality Recruitment
Agent Development
Meeting WFYP Business targets
Conducting Career Seminars for Agents
Communicating Agent RnR regularly
Measures of Success:
Achievement of business plan & GPA
Recruitment / Development & Activisation of agent as per plan.
Number MTD Active
Persistancy as per grid
Number of EC/MDRT agent
Key Responsibilities/ Key Deliverables:
Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line.
Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
Conduct Career Seminar of prospects
Follow agent hiring mechanism & other hiring norms Agent Development
Ensure product knowledge by MLI ways of training Field demonstration (FOD’s)
Development of agent prospecting habits, calling habits and work habits.
Work with agent on planning and reviewing of activities and goals.
Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets
Achievement of monthly, quarterly & yearly business plans.
Improve agent productivity & persistency by regular PRP/IID/GID etc…
Ensure companies product mix sales ratio and adhere to the business norms.
Maintain agent pro activity as per business plan Customer Centricity
Be MLI brand ambassador & a customer champion
Follow MLI sales practice to develop deep customer loyalty
Hold periodical customer meet to understand customer pulse & need
Ensure customer queries are responded to satisfactorily as per MLI standard.