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PFB JD for your reference. JOB DESCRIPTION Job Title: Associate Agency Development Manager Department: Agency Band: 5 Reporting To: Associate Partner Mgt / Partner Supervising: Agent Advisors Location: Agency Office Job Summary: Responsible for o Agent Recruitment o Agent Development o Meet Business targets o Customer Centricity Key Responsibilities: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Agent Development Ensure product knowledge by ways of training Field demonstration (FOD’s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same 1. Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency Ensure companies product mix sales ration and adhere to the business norms. Customer Centricity Be a brand ambassador & a customer champion Follow Co. sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per Co. standard.