ఫీల్డ్ ఎగ్జిక్యూటివ్

Sales Type: Health/ Term Insurance

గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ

Males Only

09:00 AM - 06:00 PM | 6 days working

Bike, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Key Responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer inquiries, complaints, and concerns with a problem-solving mindset. Log customer interactions and track follow-ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.Job Requirements:Field Investigations: Conduct on-site visits to verify the authenticity of claims and gather additional information if necessary.Communication: Liaise with policyholders, healthcare providers, and insurance companies to gather and verify information.Verification: Ensure the policyholder identity and basis information are accurate and align with company issued IDs.Cashless and Reimbursement Verification: Investigate cashless claim and reimbursements to ensure proper repair procedures and costs.Spot Claim Verification: Respond to and investigate minor claim on site, assessing damage and gathering evidence. Report Preparation: Compile detailed reports on findings and submit them to the claims department for further processing. A Diploma is required, and candidates must be open to working 6 days working during the Day shift.