Job Summary:
We are looking for a dedicated IT Support Specialist to manage and maintain the technological infrastructure at WORLDWISSE Education. The ideal candidate will provide hands-on technical support to ensure smooth daily operations across all our digital platforms and internal systems, supporting our mission of delivering a seamless and reliable admission experience for students.
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Key Responsibilities:
• Provide technical support to staff and users, both onsite and remotely.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Maintain and monitor IT systems, including CRM platforms, student portals, and communication tools.
• Set up and configure devices, workstations, and networking equipment.
• Ensure data backup, network security, and system updates are regularly performed.
• Assist with the integration and support of educational platforms and virtual consultation tools.
• Provide training and support to staff for software tools and systems.
• Document technical processes and maintain inventory of IT assets.
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Requirements:
• 1–3 years of experience in IT support or a related role.
• Proficiency in Windows and macOS environments.
• Familiarity with Google Workspace, Microsoft 365, Zoom, and CRM platforms.
• Understanding of basic networking, data privacy, and IT security protocols.
• Strong problem-solving, communication, and organizational skills.
• Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred).
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Preferred Qualifications:
• Experience in the education or consultancy sector.
• Relevant certifications such as CompTIA A+, Network+, or equivalent.
• Ability to support digital learning platforms and manage virtual meeting tools.
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What We Offer:
• A dynamic and collaborative work environment.
• Opportunities for professional growth and skill development.
• Competitive compensation.
• A chance to contribute to meaningful educational outcomes.
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To Apply:
Send your resume and a brief cover letter to eduworldwisse@gmail.com.
Work Location:
WORLDWISSE Education
G-93, 2nd Floor, Opp. Vijay Sales, Palam Extn., Dwarka Sector-7, Delhi-110075
Contact:
+91 9911443331 | +91 9911441731