We are looking for an energetic and customer-friendly Front Desk Executive to join our Game Zone team. You will be the first point of contact for guests, responsible for greeting them, managing bookings, and ensuring a smooth and enjoyable experience.
Job Location: Kydoland:5Th Floor, Sky-Wards Sun Park, 15, Neeladri Road, Raid, opposite Wipro Gate, Karuna Nagar, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100/ThrillD:4th Floor,102, PNR Felicity mall, 2B, Haralur Main Rd, Reliable Tranquil Layout, Bengaluru, Karnataka 560102
Welcome guests and provide information about games, packages, and offers.
Handle check-ins, registrations, and bookings for game sessions.
Manage billing, payments, and issue receipts.
Answer phone calls and respond to inquiries in a polite and professional manner.
Coordinate with game attendants and other staff to ensure guest satisfaction.
Maintain a clean and organized front desk area.
Handle basic customer complaints and escalate when necessary.
Promote ongoing offers and membership programs (if applicable).
0 to 3 years of experience in a front office or customer service role (freshers welcome).
Good communication skills in English, Hindi, and/or local language.
Basic computer knowledge and familiarity with billing systems.
Friendly attitude with a professional appearance.
Willingness to work in shifts, weekends, and public holidays.