Greet and welcome visitors in a courteous and professional manner.
Direct visitors to the appropriate person or department.
Answer, screen, and forward phone calls, providing basic information when necessary.
Handle office correspondence, including sorting and distributing mail, emails, and packages.
Maintain and update office records.
Assist with office supplies inventory and ensure proper stock levels.
Schedule meetings, appointments, and conference room bookings.
Register and issue visitor passes to all guests and maintain visitor logs.
Ensure security procedures are followed by all visitors.
Address customer inquiries and provide information or assistance as required.
Resolve any issues or concerns promptly, ensuring a positive visitor experience.
Maintain accurate records of incoming calls, messages, and appointments.
Ensure that the front desk area is tidy and well-organized.
Monitor and maintain the cleanliness of the reception and common areas.
Assist with event coordination and handling logistics for company meetings or functions.
Ensure compliance with company policies and procedures, particularly regarding office security and guest management.