Job Title: Front Office Executive
Location: I.T.S College of Professional Studies, Greater Noida
Job Summary:
The Front Office Executive will be the first point of contact for visitors, students, and staff, ensuring a professional and welcoming environment. The role involves handling front-desk operations, managing inquiries, coordinating administrative tasks, and assisting in smooth office functioning.
Key Responsibilities:
Reception Management:
Greet and assist visitors, students, and parents in a courteous manner.
Manage the front desk, ensuring a professional and organized workspace.
Answer and direct phone calls efficiently.
Visitor & Inquiry Handling:
Address inquiries regarding admissions, courses, and college facilities.
Maintain a log of visitors and provide necessary information.
Assist in coordinating student counseling sessions when required.
Administrative Support:
Handle incoming and outgoing correspondence, including emails and courier services.
Maintain and update records, files, and databases.
Assist in scheduling appointments and meetings.
Coordination & Communication:
Liaise with different departments for smooth operations.
Assist faculty, students, and administrative staff with required information.
Support event coordination and logistics for college activities.
General Office Management:
Ensure front office cleanliness and availability of necessary supplies.
Monitor office stationery and requisition refills as needed.
Adhere to institutional policies and procedures.
Key Skills & Qualifications:
Bachelor’s degree in any discipline (preferably in Business Administration or Hospitality).
Experience: 1-3 years in front desk management or administrative roles.
Strong communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, PowerPoint) and office management software.
Ability to multitask and manage time effectively.
Professional appearance and a positive attitude.
Preferred Attributes:
Prior experience in an educational institution or service industry.
Customer service-oriented approach with problem-solving skills.
Fluency in English and Hindi.
Work Schedule:
Full-time, Monday to Saturday
Timings: 9:00 AM – 6:00 PM