Here’s a job description tailored for the position of Receptionist cum Admin at a coaching centre:
Job Title: Receptionist cum Admin
Location: [Coaching Centre Name & Address]
Job Type: Full-Time
Working Days: [Mention working days, e.g., Monday to Saturday]
Timings: [Mention shift, e.g., 9:00 AM – 6:00 PM]
Key Responsibilities:
Front Desk Management:
• Greet and assist students, parents, and visitors in a professional and friendly manner
• Handle incoming calls, inquiries, and provide accurate information about courses and batches
• Maintain the front office area in a neat and presentable condition
Administrative Tasks:
• Maintain student records, admission forms, attendance data, and fee tracking
• Assist in scheduling demo classes, counseling sessions, and faculty coordination
• Support in daily centre operations like batch updates, class arrangements, and reporting
• Manage stationery and office supplies inventory
• Help with printing, filing, and documentation of study materials
Communication & Coordination:
• Follow up with leads and prospective students through calls/messages
• Share timely information with parents regarding classes, events, and updates
• Coordinate with faculty and management for smooth functioning of the institute
Other Responsibilities:
• Support in organizing events, tests, and parent-teacher meetings
• Maintain discipline and decorum in the reception and waiting area
• Take feedback from students/parents and report to the management
Required Skills & Qualifications:
• Minimum qualification: Graduate (any stream)
• Good communication skills in English and Hindi
• Proficiency in MS Office (Word, Excel, Email handling)
• Strong interpersonal and organizational skills
• Prior experience in similar roles preferred (education/coaching sector)
Perks & Benefits:
• Friendly work environment
• Growth opportunities within the organization
• Performance-based incentives