Location: Delhi & Noida
Department: Retail Sales
Reporting to: Store Manager
Experience Required: Minimum 2 years in luxury jewellery retail (diamond, polki, gold, gemstones)
We are seeking a knowledgeable and client-focused Jewellery Consultant for our premium showrooms in Delhi and Noida. The ideal candidate will have strong expertise in diamond, polki diamond, gold jewellery, and precious/semi-precious gemstones. You will assist customers with their jewellery purchases, provide detailed product insights, and help create an exceptional in-store experience.
Greet and assist customers in a warm, professional, and personalized manner.
Provide expert advice on diamonds (4Cs), polki, gold jewellery (18K/22K), and a wide variety of gemstones (ruby, emerald, sapphire, etc.).
Understand customer preferences and suggest pieces based on style, occasion, and budget.
Explain hallmarking, certifications, and care instructions.
Maintain attractive and organized displays in the showroom.
Work towards achieving personal and team sales targets.
Manage billing, invoicing, and packaging efficiently.
Handle customer queries and follow-ups with a focus on relationship building.
Stay updated with the latest jewellery trends, new collections, and gemology basics.
2+ years of experience in jewellery retail, especially with diamonds, polki, gold, and gemstones.
Good understanding of gemstone types, origin, value factors, and treatments.
Strong communication, client interaction, and presentation skills.
Professional grooming and a customer-first mindset.
Familiarity with POS systems and basic computer knowledge.
Ability to work flexible retail hours, including weekends and holidays.
Fluency in Hindi and English is essential.