Duties and Responsibilities
- Handle customer and employee issues
- Oversee operations, including maintenance, cleanliness, and efficiency
- Ensure that security and safety regulations are met
- Keep track of monthly, quarterly, and yearly goals
- Work with management to assess and improve processes and policies
- Monitor and report on revenue and cash flow
- Enforce company policies
- Train new hires
- Address employee complaints or performance issues as needed
- Check in with employees regularly to determine satisfaction
- Schedule shifts
- Help management create the department’s budget
- Address customer issues and complaints
- Schedule regular maintenance and cleaning of facilities
- Meet regularly with upper management to stay informed on company issues
- Oversee security of the facility