To handle the sales operations of the department, appointments and the end result on follow ups and conversions. • Build and maintain positive customer relationships by providing accurate information and resolving inquiries or complaints effectively. • Keep detailed records of customer interactions and transactions in the CRM system. • Follow up on leads and maintain regular contact with existing and potential customers. • Plan and focus on the revenue generation. • Ability to multi-task and work independently or as part of a team to meet customer expectations as well as internal and external standards. • Prepare action plan by individuals as well as by team for effective search of sales leads and prospects. • Make a high volume of outbound calls to potential customers: send a high volume of email communication to potential customers. • Responsible for meeting daily, monthly and quarterly targets.