CRM Executive

Job Description: CRM Executive (2 Years’ Experience)

Position Overview:
We are looking for a dynamic and detail-oriented CRM Executive with 2 years of experience to join our team. The ideal candidate will have a strong understanding of customer relationship management, excellent communication skills, and the ability to provide exceptional service to our clients. As a CRM Executive, you will work closely with the sales and marketing teams to enhance customer engagement and ensure high customer satisfaction.

Key Responsibilities:

• Customer Relationship Management:

  • Manage and maintain strong relationships with existing clients, ensuring their needs are met promptly.

  • Track customer interactions and identify opportunities for further engagement and upselling.

  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.

• CRM System Maintenance:

  • Regularly update and manage customer data in the CRM software.

  • Ensure data accuracy, completeness, and timely input of all relevant customer information.

  • Analyze customer data to generate reports and identify trends or opportunities for improvement.

• Customer Support:

  • Provide excellent after-sales support to clients, addressing any concerns or queries.

  • Collaborate with other departments to resolve issues and ensure customer satisfaction.

• Sales Support:

  • Assist the sales team with lead management and customer follow-ups.

  • Help maintain communication with leads and prospects to move them through the sales funnel.

• Reporting & Analysis:

  • Generate regular reports on CRM performance and customer feedback.

  • Analyze customer behaviors to help develop strategies that improve retention rates.

Skills and Qualifications:

• Education:

  • A Bachelor's degree in Business Administration, Marketing, or a related field.

• Experience:

  • 2 years of experience in a CRM role or customer service environment, preferably in a Construction company.

• Technical Skills:

  • Proficient in MS Office Suite (Word, Excel, PowerPoint).

  • Basic knowledge of CRM systems and their usage.

• Communication Skills:

  • Strong verbal and written communication skills.

  • Ability to build relationships with customers and understand their needs.

• Other Skills:

  • Problem-solving mindset with a customer-centric approach.

  • Good organizational and time management skills.

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 1 - 3 years of experience.

CRM Executive job గురించి మరింత

1. CRM Executive jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 1 - 3 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹20000 - ₹25000 నెలకుని మీరు ఆశించవచ్చు. ఇది ఫరీదాబాద్లో Full Time Job.
3. CRM Executive job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ CRM Executive jobకు 6 working days ఉంటాయి.
4. ఈ CRM Executive jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ CRM Executive jobకు కంపెనీలో ఉదాహరణకు, WOOTZ BUILDSYS LLPలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ CRM Executive రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: WOOTZ BUILDSYS LLP వద్ద 1 CRM Executive ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ అమ్మకాలు / వ్యాపార అభివృద్ధి job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ CRM Executive Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ CRM Executive jobకు 10:00 AM - 06:00 PM టైమింగ్ ఉంటుంది.