E-commerce Sales Representative

Job Description

We are seeking a dynamic and motivated Telecaller to join our team, specializing in e-commerce operations, data management, and lead generation. The ideal candidate will have excellent communication skills, a strong understanding of the e-commerce industry, and a passion for driving sales and generating leads.

Key Responsibilities:

E-commerce Support:

Assist customers with inquiries related to our products, services, and online platform.

Guide customers through the purchase process and help resolve issues or concerns.

Process and update customer orders, returns, and exchanges in the e-commerce system.

Provide accurate information about promotions, discounts, and product features.

Lead Generation:

Identify and qualify new leads through outbound calling, email outreach, and online research.

Engage with potential customers to introduce products/services and generate interest.

Maintain and update lead databases, ensuring accurate information for follow-up.

Company Data Management:

Manage and organize customer and lead data within CRM tools and e-commerce platforms.

Perform regular data entry, clean-up, and ensure data integrity.

Provide insights or reports on customer behavior, sales trends, and lead conversion rates.

Sales Support:

Work closely with the sales team to provide customer insights and follow up on leads.

Track and report on sales targets, customer interactions, and lead conversion progress.

Customer Relationship Building:

Foster positive relationships with existing and potential customers.

Address customer queries and concerns professionally and promptly.

Conduct follow-ups on customer orders, surveys, and feedback requests.

Required Skills and Qualifications:

Proven experience in telecalling or customer support roles, preferably in e-commerce.

Strong communication skills, both verbal and written.

Familiarity with CRM software and e-commerce platforms (e.g., Amazon, Alibaba, etc.).

Ability to manage and analyze customer data.

Strong organizational skills and attention to detail.

Self-motivated, goal-oriented, and capable of working independently.

Preferred Qualifications:

Experience in lead generation and sales.

Basic understanding of digital marketing strategies.

Previous experience in Teleperformance and Lead generation.

Job Role: Sales Executive( Teleperformance)

Job Type: Full-time

Department: Sales/Business Development

Location: [C-5 Patparganj Industrial Area]

Salary: [ 1.25- 4LPA ]

This is a great opportunity for someone looking to combine their telecalling skills with e-commerce knowledge while contributing to the growth of the company through effective lead generation and data management. If you’re a proactive individual with a passion for customer engagement, apply now to be part of our dynamic team!

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 6 months - 3 years of experience.

E-commerce Sales Representative job గురించి మరింత

1. E-commerce Sales Representative jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 6 months - 3 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹10000 - ₹25000 నెలకు + ఇన్సెంటివ్‌లుని మీరు ఆశించవచ్చు. ఇది ఢిల్లీలో Full Time Job.
3. E-commerce Sales Representative job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ E-commerce Sales Representative jobకు 6 working days ఉంటాయి.
4. ఈ E-commerce Sales Representative jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ E-commerce Sales Representative jobకు కంపెనీలో ఉదాహరణకు, INFOBEAM SOLUTIONలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ E-commerce Sales Representative రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: INFOBEAM SOLUTION వద్ద 20 E-commerce Sales Representative ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ అమ్మకాలు / వ్యాపార అభివృద్ధి job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ E-commerce Sales Representative Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ E-commerce Sales Representative jobకు 09:30 AM - 06:30 PM టైమింగ్ ఉంటుంది.