Handle inbound and outbound calls to generate leads and convert them into business opportunities.
Understand client needs and suggest appropriate IT hardware solutions and AMC packages.
Follow up on inquiries and maintain regular communication with prospective and existing clients.
Prepare and send quotations, product details, and proposals to potential clients.
Maintain and update client database and lead records in the CRM system.
Coordinate with the field sales and technical teams for product availability and support.
Achieve assigned sales targets and contribute to overall business growth.
Build strong client relationships to ensure repeat business and long-term associations.
Stay informed about new products, pricing trends, and market competition.