Operation Executive

గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ

Males Only

10:00 AM - 06:00 PM | 6 days working

Smartphone, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Summary:
The Senior Operations Executive will play a crucial role in managing and optimizing our travel operations. This position requires strategic oversight, team coordination, and collaboration with various departments to ensure seamless service delivery.
Key Responsibilities:
Oversee daily operations related to travel services, ensuring efficiency and quality.
Monitor operational workflows and implement improvements as needed.
Collaborate with cross-functional teams, including sales, marketing, and customer service.
Provide guidance and support to operational staff, fostering a collaborative environment.
Ensure high levels of customer satisfaction through effective service delivery.
Address and resolve customer inquiries and issues promptly.
Analyze operational performance metrics and prepare reports for management.
Utilize data to identify trends and inform strategic decision-making.
Build and maintain strong relationships with suppliers and partners.
Negotiate contracts and monitor service levels to ensure compliance.
Ensure all operations adhere to industry regulations and company policies.
Implement risk management strategies and safety protocols.
Identify opportunities for process improvements and operational efficiencies.
Lead initiatives aimed at enhancing service delivery and customer experience.
Qualifications:
Bachelor’s Master’s degree in Business Administration, Hospitality, or a related field.
2 years of experience in operations management within the travel industry.
Strong organizational and leadership skills.
Excellent analytical and problem-solving abilities.
Proficient in operational software and project management tools.
Exceptional communication and interpersonal skills.