1. Develop and maintain strong relationships with assigned clients to understand their needs, preferences, and objectives.
2. Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing exceptional clients’ service.
3. Proactively identify opportunities to upsell or cross-sell additional products or services to existing clients.
4. Collaborate with internal teams.
5. Conduct regular check-ins and reviews with clients to assess satisfaction levels and identify areas for improvement.