రిలేషన్షిప్ మేనేజర్

గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ

All genders

09:00 AM - 05:00 PM | 6 days working

PAN Card, Aadhar Card

Relationship Manager Key Responsibilities: Client Relationship Management: Build and maintain long-term relationships with clients to ensure high customer satisfaction. Serve as the primary point of contact for assigned clients, addressing their needs and concerns promptly. Business Development: Identify potential business opportunities and upsell/cross-sell company products and services to existing and new clients.Conduct market research to stay updated on industry trends and competitors.Customer Support:Handle client queries, resolve complaints, and escalate unresolved issues to the relevant departments.Conduct periodic reviews and feedback sessions with clients to ensure alignment with their expectations.Coordination & Collaboration:Liaise with internal teams (sales, operations, and support) to deliver seamless service to clients.Coordinate with management for strategic planning to enhance the client experience.Reporting & Documentation:Prepare and present regular reports on client accounts, feedback, and business opportunities.Maintain a detailed record of client interactions and progress.Key Requirements:1         Experience:o   Proven experience in relationship management, sales, or account management.o   [Optional] Industry-specific experience (e.g., banking, real estate, or technology).2         Skills:o   Strong interpersonal and communication skills.o   Excellent problem-solving abilities and attention to detail.o   Proficiency in CRM tools and basic computer applications (e.g., MS Office).3         Other Requirements:o   Ability to work under pressure and meet deadlines.