Key Responsibilities:
Administrative Support: Managing schedules, preparing reports, and maintaining customer databases.
Customer Interaction: Answering customer inquiries, providing support, and addressing customer concerns.
Logistical Support: Coordinating with other departments to ensure smooth sales operations, including arranging for product delivery or event logistics.
Data Management: Tracking sales data, monitoring performance, and generating reports.
Team Support: Assisting the sales team with various tasks, such as preparing presentations, organizing events, and providing resources.
Communication: Acting as a point of contact for customers, sales representatives, and other departments.
Sales Process Optimization: Identifying areas for improvement in sales processes and proposing solutions.
Essential Skills:
Strong organizational and time management skills: To effectively manage multiple tasks and deadlines.
Excellent communication skills: To effectively interact with customers, sales representatives, and other departments.
Proficiency in Microsoft Office Suite: To create reports, presentations, and other documents.
Ability to work independently and as part of a team: To effectively manage tasks and collaborate with others.
Problem-solving skills: To identify and resolve issues that may arise during the sales process.
Customer service skills: To ensure customer satisfaction and build strong relationships.