Job Title: Sales Executive cum Receptionist
Location: [Insert Location]
Job Type: Full-Time
Salary: [Insert Salary Range]
Reporting To: Gym Manager
Job Summary:
We are seeking a dynamic and customer-focused Sales Executive cum Receptionist to join our gym team. This dual-role position involves managing front desk operations and driving membership sales. You will be the first point of contact for all walk-in clients and play a key role in promoting the gym’s services and retaining clients.
Key Responsibilities:
Sales Responsibilities:
Proactively promote gym memberships and services to potential clients.
Handle inquiries via phone, walk-ins, and online platforms.
Conduct gym tours and explain membership benefits.
Follow up with leads and maintain a database of prospects.
Achieve monthly sales targets and contribute to the gym’s revenue growth.
Receptionist Responsibilities:
Greet and assist members and guests with a warm and professional attitude.
Manage front desk tasks including check-ins, scheduling, and handling payments.
Answer phone calls and emails promptly and professionally.
Maintain cleanliness and organization of the reception area.
Handle member complaints and escalate issues when necessary.
Requirements:
Proven experience in sales or front desk operations, preferably in a gym or hospitality setting.
Excellent communication and interpersonal skills.
Customer-focused attitude with a passion for fitness and wellness.
Basic computer skills and familiarity with CRM or gym management software.
Ability to multitask and remain calm under pressure.