Sales Strategy & Planning:
Develop and implement sales strategies to achieve company targets and business goals.
Analyze market trends and competitor activity to adjust strategies accordingly.
Create and oversee sales forecasts, budgets, and action plans.
Team Leadership & Development:
Lead, mentor, and motivate a team of sales professionals, ensuring high performance and achievement of sales targets.
Conduct regular performance reviews and provide coaching to team members to enhance sales effectiveness.
Ensure the team is fully trained on products, services, and sales techniques.
Client Relationship Management:
Cultivate and maintain relationships with key clients and stakeholders to enhance customer loyalty and retention.
Handle escalated client issues and concerns, ensuring resolution and customer satisfaction.
Identify opportunities for cross-selling and upselling to maximize revenue from existing accounts.
Sales Execution & Performance Tracking:
Monitor the sales process to ensure that targets are being met and projects are delivered on time.
Maintain and report on key sales metrics (KPIs), ensuring alignment with overall sales goals.
Utilize CRM tools to track and manage customer data and sales pipeline.
Collaboration with Marketing and Other Departments:
Collaborate with marketing teams to align campaigns and initiatives with sales objectives.
Work closely with product and operations teams to ensure customer needs are met efficiently.
Represent the sales department in company meetings to communicate strategies and results.
Market Expansion:
Identify new business opportunities and explore potential markets for expansion.
Build relationships with potential partners and collaborators to grow the company’s market share.