Customer Service Skills: Excellent communication, interpersonal, and listening skills are essential.
Technical Knowledge: Familiarity with automotive body repair processes, parts, and procedures.
Organizational Skills: Ability to manage multiple tasks and prioritize workload effectively.
Problem-Solving Skills: Ability to identify and resolve customer issues and repair problems.
Computer Skills: Proficiency in using computer systems for repair orders, invoicing, and communication.
Experience: Previous experience in automotive repair or service is a plus.
Education: A diploma or degree in automotive technology or a related field is often preferred.