1. Sales and Business Development:
Promote and sell motor insurance policies to individuals, businesses, and other clients.
Identify and approach potential clients to generate leads and drive business.
Explain policy options to customers, helping them choose the best coverage based on their needs.
Meet sales targets and develop strategies to increase sales volume.
2. Customer Service:
Respond to customer inquiries, providing timely and accurate information regarding policy details, premiums, and coverage.
Handle renewals and cancellations of motor insurance policies.
Provide assistance to clients in the event of an accident or claim, guiding them through the process.
3. Policy Administration:
Maintain up-to-date records of all policies, including renewals, cancellations, and claims.
Ensure that all paperwork is accurately processed and filed.
Review policy documents to ensure accuracy of the information.
4. Market Research and Industry Knowledge:
Stay updated with industry trends, new motor insurance products, and regulatory changes.
Understand competitors' offerings and adapt to changing market conditions.
5. Attend team meetings and training sessions to improve knowledge and skills.