Key Responsibilities:
Outbound Calling: Making calls to potential and existing customers to introduce products, services, and offers.
Lead Generation: Identifying and qualifying potential customers through outbound calls.
Sales Process: Handling the entire sales process, from initial contact to closing the deal.
Customer Relationship Management: Building and maintaining relationships with customers, providing support, and resolving issues.
Data Management: Updating customer information in the database, maintaining records of calls and sales, and tracking leads.
Product Knowledge: Developing a thorough understanding of the company's products and services.
Communication and Interpersonal Skills: Effectively communicating with customers, building rapport, and handling objections.
Negotiation Skills: Effectively negotiating price, terms, and conditions to close deals.
Problem-Solving: Addressing customer queries and complaints, resolving technical issues, and finding solutions.