Key Responsibilities:-
1. Sales Order Processing:
- Receive and process sales orders from customers, ensuring accuracy and completeness.
- Coordinate with the sales team to resolve any issues or discrepancies.
- Ensure that all sales orders are processed in a timely and efficient manner.
2. Sales Support:
- Provide administrative support to the sales team, including preparing sales reports, updating sales databases, and maintaining sales records.
- Assist the sales team with sales-related tasks, such as preparing sales quotes, proposals, and presentations.
3. Customer Service:
- Respond to customer inquiries and resolve any issues or concerns in a professional and courteous manner.
- Ensure that customer complaints are addressed promptly and resolved to the customer's satisfaction.
4. Inventory Management:
- Monitor and manage inventory levels, ensuring that stock levels are adequate to meet customer demand.
- Coordinate with the logistics team to ensure that inventory is shipped and received in a timely and efficient manner.
5. Data Entry and Reporting:
- Enter sales data into the company's CRM system, ensuring accuracy and completeness.
- Prepare sales reports and analysis, including sales forecasts, sales performance, and customer trends.
6. Communication and Collaboration:
- Communicate effectively with the sales team, customer service team, and other stakeholders to ensure that sales orders are processed efficiently and accurately.
- Collaborate with the sales team to develop and implement sales strategies and plan