Job description
· Attending Phone Calls
· Maintain Attendance And Leave Records.
· Maintain Effective Customer Contact Management.
· Be a catalyst in solving customer related issues.
· Client service with a customer-oriented approach
· Excellent English and Hindi verbal and written communication skills
· Ability to be resourceful and proactive when issues arise, including handling disgruntled clients
· Excellent organizational skills, including multitasking and the ability to prioritize tasks
Required Skill Set:
· Female Candidates only
· Proficiency in Microsoft Office, Email, WhatsApp.
· Must be a team player and show enthusiasm towards learning new skills
· Achieve customer satisfaction.
· Maintain high level customer conversion