ILeads Auxiliary Services, one of the fastest-growing and leading companies in the BPO/KPO/ITES industry, having 3500 plus employees and it's presence in 8 Cities across India is currently expanding and welcoming new talent to join our team.
We are looking for a dedicated Telesales Associates with expertise in the any telesales process to join our team.
In this role, you’ll be responsible for managing both inbound and outbound calls, following up with current customers to maintain strong relationships.
Key Responsibilities:
Contact potential customers over the phone to introduce products/services and generate sales.
Follow a provided script while tailoring the conversation based on customer needs to close sales.
Document customer details, purchase history, reactions, and feedback for future reference.
Build good connections with customers, listen, and address their questions to maximize engagement.
Create a report on customer preferences, trends, and sales obstacles to enhance future sales strategies.