టెలికాలర్

About Company:
Krazybee is India’s largest fintech lending platform with a current monthly  disbursement of over ₹1600 Crores. It has 50 Million+ downloads on Google Play Store and over 85  Lakh unique loan customers. It offers various financial services digitally including but not limited to  Personal Loans, Business Loans, DigiGold investment, Insurance, Credit Score Report, and Expense  Tracker. The group entity has an in-house RBI registered NBFC, and is currently Series-D funded with  marquee investors like Premji Invest, Advent International, Motilal Oswal Private Equity, MUFG and TPG-backed NewQuest, among others.

Job Summary:

We are seeking a dynamic and customer-focused individual to join our team as a Voice Process Executive. In this role, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle incoming customer calls professionally and efficiently.

• Make outbound calls to follow up on customer inquiries or resolve issues.

• Provide accurate information about products or services to customers.

• Resolve customer complaints and ensure customer satisfaction.

• Update customer information in the database during and after each call.

• Collaborate with other team members to address customer needs effectively.

• Meet or exceed individual and team performance targets.

• Follow communication scripts and guidelines to ensure consistency.

• Stay updated on product knowledge and industry trends.

• Escalate complex issues to the appropriate department or supervisor.

• Proven experience in a customer service or voice process role.

• Excellent verbal communication skills in English+ Hindi.

• Strong active listening and problem-solving abilities.

• Ability to multitask and work in a fast-paced environment.

• Basic computer skills.

• Ability to work flexible hours, including weekends and holidays.

Qualifications:
Graduation / Diploma / PUC with relevant work experiance.

Attributes:

• Customer-focused with a positive attitude.

• Team player with excellent interpersonal skills.

• Ability to handle stressful situations with composure.

• Punctual and reliable.

• Strong organizational and time management skills.

Benefits:

• Competitive salary: 2.00 LPA to 4.00 LPA

• Health insurance

• PF Benefits

• Performance-based incentives

• Opportunities for career growth and development

How to Apply:

Interested candidates are invited to submit their resume and cover letter to [ nikhila@krazybee.com |  Nikhila - 9986023325]. Please include "Voice Process Application" in the subject line.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at anytime at the sole discretion of the Employer.
Please be aware that Krazybee or Kreditbee, as potential employers, are obligated to get the personal information of any applicants who express interest in applying for a position. By submitting an application for the aforementioned position, I, the applicant, grant Kreditbee or Krazybee permission to gather any personal data that may be needed in order to assess my application for the aforementioned employment.

--

Thanks and Regards,

Nikhila

9986023325

Team - Talent Acquisition

Krazybee Services Pvt Ltd

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 2 years of experience.

టెలికాలర్ job గురించి మరింత

1. టెలికాలర్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి 12వ తరగతి పాస్, అంతకంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 6 months - 2 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹16000 - ₹20000 నెలకుని మీరు ఆశించవచ్చు. ఇది బెంగళూరులో Full Time Job.
3. టెలికాలర్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ టెలికాలర్ jobకు 6 working days ఉంటాయి.
4. ఈ టెలికాలర్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ టెలికాలర్ jobకు కంపెనీలో ఉదాహరణకు, FINNOVATION TECH SOLUTIONS PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ టెలికాలర్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: FINNOVATION TECH SOLUTIONS PRIVATE LIMITED వద్ద 10 టెలికాలర్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ టెలిసెల్స్ / టెలిమార్కెటింగ్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ టెలికాలర్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ టెలికాలర్ job Day Shift కలిగి ఉంది.