We are looking for a skilled and enthusiastic Telecaller to join our team, specializing in education counselling. The ideal candidate should have excellent communication skills in Kannada, English And Hindi and a basic understanding of universities and their programs. You will play a key role in guiding prospective students and their families, addressing their queries, and assisting them in selecting suitable educational programs. Key Responsibilities: ● Inbound and Outbound Calls: Handle incoming inquiries and make outbound calls to prospective students and parents. ● Program Guidance: Provide accurate and basic information about universities, courses, admission criteria, and application processes. ● Lead Conversion: Convince and convert potential inquiries into successful admissions. ● Follow-ups: Maintain consistent follow-ups with prospective students to ensure a seamless counselling experience. ● Database Management: Update and maintain records of leads, inquiries, and conversations in the system. ● Customer Service: Address any queries, concerns, or doubts professionally and efficiently. ● Coordination: Collaborate with the admissions team to ensure updated information on courses and universities. Skills and Qualifications: ● Fluency in Kannada, English And Hindi (spoken and written). ● Basic knowledge of universities and their programs. ● Strong interpersonal and communication skills. ● Customer-centric attitude with excellent problem-solving abilities. ● Proficiency in using computers and telecommunication systems. ● Ability to handle multiple inquiries and work under pressure. Preferred Experience: ● Prior experience in education counselling or telecalling is an advantage. Job Type: Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: ● Day shift Ability to commute/relocate: ● Chamrajpet, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: ● Higher Secondary(12th Pass) (Preferred) Experience: ● Technical support: 1 year (Preferred) ● tele sales: 1 year (Preferred) ● total work: 1 year (Required) Language: ● Kannada (Required) ● English (Required) Work Location: In person