టెలికాలింగ్ టీమ్ లీడర్

Company Description

GetMyLoan is a digital platform owned and developed by KrystalOne Fintech Private Limited (CIN:U74999MH2021PTC360044). This is formed with an objective to connect to large segment of small loan borrowers though digital platform. We have inhouse team of chartered accountants to evaluate the borrowings and loan requirement of small loan borrowers and assist them in availing loan in a cost- effective manner at optimum interest rate. We provide door step service to our loan borrowers with multiple bank options so that they can avail loan at their convenience and save their precious time and energy in negotiating with banks. We provide complimentary loan consultation service to our clients where they can discuss their existing borrowings and future loan requirements with us and we advise and assist in better debt management so that they save on EMIs/ interest cost.

·        GetMyLoan Platform:

GetMyLoan is a digital platform owned and developed by KrystalOne Fintech.

It aims to connect a large segment of small loan borrowers through a digital platform.

·        Company Size:

11-50 employees

Contact Email Id – Hr@krystalone.com ,

Address - 313 3rd Floor B wing Vardhaman Chambers Vashi Navi Mumbai 400703.

Designation - Team Leader - Sales

Key Responsibilities:

1. Team Management:

o   Lead and manage a team of telecallers and sales officer.

1. Monitor and evaluate team performance to ensure targets and quality standards are met.

2. Handle escalated customer queries and complaints with professionalism and efficiency.

3. Conduct regular performance reviews and provide constructive feedback to team members.

4. Outbound Sales & Lead Generation:

   • Drive the team to achieve sales targets, generating leads and successfully converting them into loan/mortgage applications.

5. Customer Relationship Management:

   • Ensure that all clients are provided with accurate, up-to-date information regarding loan products and services.

   • Maintain strong relationships with clients, ensuring high levels of customer satisfaction.

6. Reporting & Data Analysis:

   • Prepare and analyse daily, weekly, and monthly reports related to outbound calls, sales performance, and team metrics.

   • Report progress and results to senior management regularly.

7. Team Motivation & Development:

   • Foster a positive work environment that encourages collaboration and achievement.

   • Organize regular team meetings to discuss targets, challenges, and feedback.

8. Process Improvement:

   • Propose new strategies for optimizing lead generation process.

Key Requirements:

1. Experience:

o   Minimum of 3-4 years of total experience in the loan, mortgage, or financial services industry, preferably with outbound calling experience.

o   At least 1 year of leadership or supervisory experience, preferably in a sales or customer service role within the mortgage or loan industry.

2. Skills & Knowledge:

o   Strong understanding of loan products, mortgage processes, and financial regulations.

o   Excellent leadership, interpersonal, and communication skills.

o   Ability to motivate and inspire a team to achieve individual and team goals.

3. Education:

o   A bachelor's degree in business, finance, economics, or a related field is preferred but not always required.

Salary Range

As per last company experience plus incentives

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 1 - 2 years of experience.

టెలికాలింగ్ టీమ్ లీడర్ job గురించి మరింత

1. టెలికాలింగ్ టీమ్ లీడర్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 1 - 2 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹20000 - ₹40000 నెలకు + ఇన్సెంటివ్‌లుని మీరు ఆశించవచ్చు. ఇది ముంబైలో Full Time Job.
3. టెలికాలింగ్ టీమ్ లీడర్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ టెలికాలింగ్ టీమ్ లీడర్ jobకు 6 working days ఉంటాయి.
4. ఈ టెలికాలింగ్ టీమ్ లీడర్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ టెలికాలింగ్ టీమ్ లీడర్ jobకు కంపెనీలో ఉదాహరణకు, KRYSTALONE FIN TECH PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ టెలికాలింగ్ టీమ్ లీడర్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: KRYSTALONE FIN TECH PRIVATE LIMITED వద్ద 1 టెలికాలింగ్ టీమ్ లీడర్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ టెలిసెల్స్ / టెలిమార్కెటింగ్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ టెలికాలింగ్ టీమ్ లీడర్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ టెలికాలింగ్ టీమ్ లీడర్ job Day Shift కలిగి ఉంది.