Ø Telecaller are representatives who contact existing clients and prospects to generate sales. A telecaller is responsible for selling a product or service and answering customer queries over the phone. Through telecalling, your company can directly target customers.
Ø Understanding customer needs and answering their queries related to products or services.
Ø Work with other departments of the organization to close more deals.
Ø Explain the features and benefits of the products and services to a prospect.
Ø Finding new sales opportunities via inbound calls, outbound calls and email
Ø Calling your existing as well as prospective clients to encourage purchases
Ø Gathering and updating contact details of individuals