Sales Conversion: Pitch and sell relevant membership packages to potential customers, ensuring all sales targets are met or exceeded.
Lead Generation: Actively follow up with leads, maintaining a healthy pipeline of potential clients.
Customer Support: Provide support to customers, answer queries, and resolve issues related to account setup, profile management, and other services.
Database Management: Maintain accurate records of customer interactions, sales, and feedback using CRM tools.
Feedback Collection: Gather feedback from clients to improve services and ensure customer satisfaction.
Team Collaboration: Work closely with the sales team and management to improve strategies and reach team goals.
Upsell and Cross-sell: Identify opportunities to upsell or cross-sell additional services to enhance the user experience