Job Description
We are seeking a motivated and enthusiastic Telesales Consultant to join our dynamic sales team
in Mumbai. The ideal candidate will possess excellent communication skills and a proven track
record in sales. As a Telesales Consultant, you will be responsible for generating sales through
outbound calls, building customer relationships, and achieving sales targets.
Job Responsibilities
Selling:
Use various leads sources provided to generate phone sales.
Referral Generation: Obtain referrals as part of each sales call to expand the customer base.
Celebrate Success: Actively celebrate daily new sales within the team to foster a positive work
environment.
Conduct courtesy calls for new sales within 8 months and 11 months as directed.
Renewal:
Follow the renewal script for renewal calls to ensure consistency and effectiveness.
Referral Collection: Obtain referrals as part of the renewal call to enhance future sales
opportunities.
Update renewal member information on the renewal sales form accurately.
Statistics Maintenance: Maintain renewal statistics for every renewal call to track performance.
Contact renewals as per the established Renewal policy to ensure customer retention.
Administration:
Document sales at the end of each call to maintain accurate records.
File Management: Place all sales documents in the allocated area for the Administration officer
for organized record-keeping.
Eligibility Criteria
Minimum of 2 years in a sales or telesales role with a proven ability to meet sales targets.
Excellent verbal communication skills in English; proficiency in additional languages is a plus.
Strong relationship-building skills with a customer-centric approach.
Familiarity with CRM software and basic computer applications (MS Office).
High school diploma; a bachelor’s degree in business or related fields is preferred but not
mandatory.