Restaurant Manager
JOB BRIEF:
At Our Restaurant, were looking for some great managers who love working with people because people are what our business is all about. The ideal candidate should be skilled at handling interpersonal communications, managing teams, and creating an extremely positive experience for each and every customer. Were looking for the person whos excited to come into work each day who's ready to tackle challenges and develop a team that's almost like a second family.
JOB DESCRIPTION:
Coordinate the entire restaurant operations, including front-of-house and back-of-house.
Deliver superior guest services and ensure absolute customer satisfaction.
Respond efficiently to customer complaints.
Enforce and offer the best quality of products possible.
Co-ordination with Production team and ensure resolution of all operational issues through discussions and ideation.
Maintaining leaves, attendance, and daily staffing and weekly duty roster in order to ensure smooth operations.
Well versed in staff management.
Appraise personnel performance and provide feedback to keep them upbeat and productive.
Control costs and minimise waste.
Proper Check on inflow & outflow of cash.
Monitor operations and initiate corrective actions.
Following company rules and regulations in every aspect of restaurant operations and protecting the interest of the company by informing the management about any deviation from the same.
Ability of working in extreme and adverse conditions.
Desired Candidate Profile
Proven working experience with restaurant management.
Knowledge of the food service industry.
Demonstrated career experience in customer service management.
Computer literacy and willingness to learn new system.
Well mannered, punctual, disciplined and good communication skills.
Leadership, motivational and people skills.
Long term association is preferred.