Shipment Coordination: Process and assign freight orders to carriers based on delivery timelines and equipment availability.
Carrier Relations: Build strong partnerships with carriers, negotiate rates, and ensure compliance with industry regulations.
Customer Service: Provide timely shipment updates, address inquiries professionally, and resolve potential transit issues.
Documentation & Compliance: Maintain shipping records, invoices, and regulatory documents to ensure accurate reporting.
1+ year of experience in dispatch/logistics coordination.
Strong communication and negotiation skills for carrier and customer interactions.
Proficiency in logistics software for shipment tracking and documentation.
Ability to multitask and manage shipment schedules efficiently.
Problem-solving mindset to handle operational challenges effectively.
Knowledge of transportation regulations and compliance standards.