ఫ్లోర్ మేనేజర్

12వ తరగతి పాస్, అంతకంటే ఎక్కువ

All genders

6 days working | Day Shift

A Retail Floor Manager is responsible for overseeing the daily operations of a retail store floor, ensuring the smooth running of the business and exceptional customer service. They lead and motivate the sales team, maintain store appearance, and drive sales.

Roles and Responsibilities:
Staff Management: Supervise and schedule retail staff, ensuring they are properly trained, motivated, and aligned with store goals.
Customer Service: Lead by example to ensure customers receive excellent service, handle customer complaints, and resolve issues.
Sales and Performance: Track daily sales performance, meet sales targets, and encourage upselling or promotional activities.
Visual Merchandising: Ensure the store layout is attractive and follows merchandising guidelines to enhance the shopping experience.
Stock Control: Oversee inventory management, including stock replenishment, organization, and minimizing stock loss.
Store Maintenance: Ensure the store is clean, organized, and visually appealing, providing a positive shopping environment.
Operational Support: Handle cash management, process transactions, and assist with opening/closing procedures as needed.
Team Motivation: Foster a positive and productive atmosphere among staff, setting goals, providing feedback, and organizing team meetings.
The role demands strong leadership, organizational skills, a focus on sales growth, and the ability to deliver top-notch customer service in a fast-paced retail environment.