Duties & Responsibilities: • Guide and train the employees • Set goals for performance and deadlines in ways that comply with the company’s plans and vision and communicate them to subordinates • Receive complaints and resolve issues • Pass on information from employees to upper management and vice versa • Prepare and submit performance reports on a regular basis • Hire and provide training to new employees • Monitor employee performance and productivity and provide regular feedback and coaching • Acknowledge excellent performance and accomplishments • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
Required skills: • Excellent communication skills • Strong organizational and interpersonal skills • Familiarity with company policies and legal guidelines of the field • Ability to do multi-tasking • Great time management skills • Extraordinary decision-making and problem-solving skills