Responsible for 100% Adherence in opening of hub at 6AM
Receiving the load from vehicle to the hub & in the portal with the other TLs
Sorting shipments according to Pincodes & Route wise in coordination with other TLs
Negotiating with riders during allocation of shipments
Ensuring 100% OFD of rider partners by 10AM & OFP- 2PM
Bagging & Connecting the RTO, RTS Shipments & bags
Updation of Pincode to be done for the misroute & non-serviceable zone shipments
Tracking live performance of rider partner by viewing the statuses updated by the rider partner, solving on field queries & analyzing the dashboards
Real time calling on Not Contactable, CID and non OTP canceled cases
Closure of runsheet after completion of delivery & pickup rider wise
Adherence of Secondary QC Check before closing pickup runsheet
Ensure collection of Cash On Delivery amount from riders
Mandatory adherence of Inventory Reconciliation on daily basis
Maintaining the safety & hygiene of the rider partners
Operational Excellence
Problem Solving
Communication Skills
Minimum 1 year relevant experience
Locations: Byculla, LowerParel, Tardeo, Kanjurmarg, Dharavi, Kurla, Andheri west, MumbaiMIDC, Marol, Bandra, Santacruz, Sion, Sewri, Fort, Dongri,