Responsibilities
· Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
· Measure and report the effectiveness of warehousing activities and ground staff performance
· Organize and maintain inventory and storage area
· Ensure shipments’ and inventory transactions’ accuracy
· Communicate job expectations and coach the ground staff
· Determine staffing levels and assign workload
· Maintain items record, document necessary information and utilize reports to project warehouse status
· Identify areas of improvement and establish innovative or adjust existing work procedures and practices
· Confer and coordinate activities with other departments