Trainer

Job Overview:

We are looking for an experienced and dynamic Automotive Tele Caller Trainer for our Learning and Development (L&D) team at Vision India. Trainer will be responsible for implementing effective learning programs to foster continuous development of the trainees/ job aspirants. This role will focus on enhancing student skills, Domain knowledge, and aligning Trainee for placement as industry requirements. The ideal candidate will have a passion for people development, a proven track record in training management.

Key Responsibilities:

• Conduct interactive training sessions on customer service best practices, communication skills, and conflict resolution.

• Provide demonstrations on handling customer queries, complaints, and feedback efficiently. 

• Teach fundamental concepts of customer service, including customer psychology, service standards, and professional etiquette.

• Explain company policies, products, and services to ensure trainees are well-informed.

• Use various teaching techniques, including role-playing, simulations, workshops, and digital learning tools to cater to different learning styles.

• Design scenarios for real-world customer interactions to prepare trainees for on-the-job challenges

• Assess trainees’ progress through practical assessments, written exams, and hands-on evaluations.

• Provide constructive feedback to trainees to help them improve their skills and knowledge.

• Maintain accurate records of trainee performance and certification status.

• Ensure all training adheres to industry safety standards and regulatory requirements.

• Promote a culture of safety and emphasize the importance of following best practices during installation and maintenance.

• Ensure that all training content is aligned with the latest updates and industry best practices.

• Gather feedback from trainees on training effectiveness and content.

• Generate reports on training effectiveness and areas for improvement

• Ensure the proper use and maintenance of training equipment and resources.

• Communicate effectively with stakeholders, including management, HR, and trainees.

• Coordinate with other trainers and departments to ensure a cohesive training strategy.

Education:

Any Graduate·          

Experience:

Minimum 3 years of experience in Automotive Sales , Center Management and 2 yr Experience as a CCE Trainer.

Skills:

• Strong knowledge of, instructional design, and training methodologies and soft skills.

• Excellent communication, presentation, and facilitation skills.

• Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.

• Candidate must be expert in designing and delivering Trainings programmed to trainees.

• Candidate Must be open to travel bases on project requirement

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• It is a Full Time Teacher / Tutor job for candidates with 4 - 6+ years Experience.

More about this Trainer job

1. What is the eligibility criteria to apply for this Trainer job?
   Ans: The candidate should be Graduate and above and above with 4 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Darbhanga.
3. How many working days are there for this Trainer job?
   Ans: This Trainer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Trainer job?
   Ans: No, there is no fee applicable for applying this Trainer job and during the employment with the company, i.e., VISION INDIA SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Trainer role?
   Ans: There is an immediate opening of 3 Trainer at VISION INDIA SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Teacher / Tutor job.
8. What are the timings of this Trainer job?
   Ans: This Trainer job has 09:00 AM - 06:00 PM timing.