Service advisor

Job brief:

We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.

Qualification:  Graduation / ITI

Responsibilities:

Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car Manage and oversee the dealership’s workflow and schedule Call customers to advise them aboutservice changes or car pick-up times Maintain positive customer relationships to ensure repeat business

Requirements and skills:

Proven work experience as a Service Advisor orsimilarrole A strong understanding of automotive technology and the automotive industry Proficiency with industry-specific software Excellent customerservice, interpersonal and communication expertise Strong organizational, decision-making and problem-solving skills Relevant training and/or certifications as a Service Advisor

• It is a Full Time Technician job for candidates with 1 - 5 years of experience.

More about this Service advisor job

1. What is the eligibility criteria to apply for this Service advisor job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹26000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Service advisor job?
   Ans: This Service advisor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Service advisor job?
   Ans: No, there is no fee applicable for applying this Service advisor job and during the employment with the company, i.e., FACTION GLOBAL INFOTECH PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Service advisor role?
   Ans: There is an immediate opening of 30 Service advisor at FACTION GLOBAL INFOTECH PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Technician job.
8. What are the timings of this Service advisor job?
   Ans: This Service advisor job has Day Shift.