Academic Counsellor

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students. As an SSAO, you are expected to: 1. Contribute towards revenue generation by working on the sales targets, by selling/upselling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication. 2. Ensure collection of outstanding fee from parents within the specified time. 3. Ensure a smooth student journey from start to end by taking care of associated administrative activities. 4. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution. 5. Ensure adherence to internal processes and compliances. To be successful in the SSAO role you are required to have: 1. An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills. 2. Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services. 3. Fluency in communication of English and Regional language. Must have Attitude: 1. Customer Orientation 2. Sense of Ownership and Accountability. 3. Result orientation 4. Emotional intelligence for working in a Team. Qualification: 1. Must have bachelor’s degree. 2. Preferred BTech / MBA /Masters in Psychology, Education etc. Experience: 1. Previous experience in counselling of educational services. 2. Previous experience of Business to Customer (B2C) sales across industries. Key Interactions:  External o Students, Parents & School’s Representatives.  Internal o Branch’s Academic & Non-Academic teams. o Regional Student Support Centre. o Regional Sales & Operations Team

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6 years of experience.

More about this Academic Counsellor job

1. What is the eligibility criteria to apply for this Academic Counsellor job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹23000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Academic Counsellor job?
   Ans: This Academic Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Academic Counsellor job?
   Ans: No, there is no fee applicable for applying this Academic Counsellor job and during the employment with the company, i.e., Nexus Consulting Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Academic Counsellor role?
   Ans: There is an immediate opening of 20 Academic Counsellor at Nexus Consulting Solutions
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Academic Counsellor job?
   Ans: This Academic Counsellor job has Day Shift.