Bpo Team Leader

Job Title : Team Leader (Inside Sales)

Job Description

· Handle Sales operations on the floor.

· Taking 2nd Voice on floor & converting the prospect to Sales.

· Audit Sales call & Coaching agents on AOI like pitching / Need generation / Rapport building / etc.

· Engage & retain agents while building a positive Winning Culture on floor.

Responsibilities:

· Monitor the input metrics and that directly impact the output and team productivity.

·Own the sales targets and output metrics to deliver in line with the growth plan of the team.

· Responsible to track and report the KPIs on a daily, weekly and monthly basis.

·Work with multiple stakeholders including Sales Agents, Customer support and Customer Lifecycle Management Team to ensure smooth customer experience while delivering on team targets.

·Responsible for doing TNI & participating in execution for process improvement.

Skill set / Requirement

· Good understanding of inbound / outbound process, including lead generation, lead nurturing, and sales process

· Qualification - B.Com/M.com / B.Tech preferred.

· Relevant experience - 2 to 4 years in Sales, Leading team

· Should have a proven track record to build & manage a strong sales team with a deep understanding of Objection handling, Negotiation Skills & Lead management.

·Must be self motivated, detail oriented with good knowledge of Feedback sharing Techniques.

.Excellent communication skills both written and verbal.

Job Location: Noida

Reporting to Manager - Sales

Day Shift: 6 days – Mon to Sat
Salary - 25 k +incentives

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹37000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., GERMANIUM TECHNOLOGIES LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 50 Bpo Team Leader at GERMANIUM TECHNOLOGIES LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Day Shift.